What types of consumer products can you store and fulfill from your warehouse?
We store and fulfill medical supplies, medical devices, dietary supplements, sports and fitness equipment, and retail-ready packaged goods. Category drives the storage duty: 21 CFR 111.455 requires dietary supplements be held under appropriate conditions of temperature, humidity and light so identity, purity, strength and composition are not affected. Our warehouse pairs organized storage with compliance-ready handling for regulated and general consumer goods alike, including stock bound for Amazon FBA, direct-to-consumer or retail.
Do you offer Amazon FBA prep services for consumer brands?
Yes. Our fulfillment services include Amazon FBA preparation, covering proper labeling, barcoding, bundling, and packaging to meet Amazon's strict inbound requirements. We handle the prep work so your products arrive at Amazon fulfillment centers correctly processed, reducing the risk of rejected shipments, extra fees, or listing suppression for your brand.
How do your carrier discount rates work, and how much can I save on shipping?
We have established direct relationships with major carriers that give us access to negotiated volume discount rates. These savings are passed directly to our clients, reducing per-shipment costs significantly compared to standard retail carrier rates. The exact savings depend on your shipment volume, weight, and destination mix—contact us for a tailored shipping cost estimate.
Can you handle both domestic shipping within Florida and international orders?
Yes. We ship to every US state, Florida included, and handle international orders by air, ocean and truck freight. Domestic transit to a Florida address is a function of the carrier distance band from our origin ZIP code, the service level bought, and whether the order clears the daily cutoff — the same three variables that apply from any origin. For international shipments we prepare customs documentation and run compliance checks to prevent border delays, with courier options for time-sensitive orders.
What does your returns processing and product restoration service include?
When returned items arrive at our warehouse, we inspect each unit, test it for functionality, and assess whether it can be restored to a sellable condition. Items that pass our standards are relabeled and reintegrated into your inventory. This service reduces write-offs, recovers revenue from returns, and keeps your available stock levels accurate and up to date.
What compliance certifications does your warehouse hold?
Our warehouse operates in compliance with FDA, ISO, and GMP standards, with HIPAA-safe handling protocols applied to regulated medical products. These compliance frameworks are built directly into our daily warehouse operations—covering documentation, labeling, inventory tracking, and handling procedures—so your products meet regulatory requirements without requiring constant oversight from your team.
What are your warehouse operating hours and how quickly are orders processed?
Our warehouse operates Monday through Friday from 9:00 AM to 4:00 PM and Saturday from 9:00 AM to 12:00 PM, and orders are processed within those hours. Cutoff matters more than most brands expect: an order that misses the daily carrier pickup loses a full day in transit whatever zone it is going to. For high daily volumes or a specific cutoff commitment, contact us and we will build the workflow around your fulfillment SLAs.
How do you customize your fulfillment services to fit my brand's specific workflow?
We design the fulfillment workflow around how your business actually operates rather than imposing a fixed system. During onboarding we review your order volume, product types, packaging requirements, sales channels, compliance needs, and where your orders actually ship to, then build storage layout, pick-and-pack procedures, labeling standards, and carrier and service-level selection to match. Customer geography is a design input, not an afterthought, because it drives the carrier plan.